Yes people may be busy typing away at their computers but is it answering their personal emails and facebook messages, busy printing documents or are they family pics taken in the weekend and fully engrossed in their work or fully engaged in the latest gossip email trail.
What about vehicle usage - your reps or tradies may be busy driving around town but are they taking the most efficient route, capturing only job related mileage on the job sheets and parking the vehicle up for the evenings and weekends when not on call?
As business owners we need to trust our workers however we also need to have levels of self accountability in place. This can be attained through measuring output, having expected turn around times with time stamping, GPS tracking and clear reporting lines.
An effective business owner will ensure systems and processes are robust with measures inbuilt to illustrate expected behavior patterns and outputs.
Call Jerome today 0800 747 323.