When you walk into your workplace or worksite do you see people working away at their computers, printing documents and fully engrossed in their work or are they?
Yes people may be busy typing away at their computers but is it answering their personal emails and facebook messages, busy printing documents or are they family pics taken in the weekend and fully engrossed in their work or fully engaged in the latest gossip email trail.
What about vehicle usage - your reps or tradies may be busy driving around town but are they taking the most efficient route, capturing only job related mileage on the job sheets and parking the vehicle up for the evenings and weekends when not on call?
As business owners we need to trust our workers however we also need to have levels of self accountability in place. This can be attained through measuring output, having expected turn around times with time stamping, GPS tracking and clear reporting lines. Read More...